How to Return an Item
Important: Any return that isn't accompanied by an official RMA# will incur a $15.00 surcharge.
Please follow the steps below to return an item:
- Before returning a product, call customer service at 1-800-501-4002 to obtain an RMA (Return Merchandise Authorization) number and a free return-shipping label.
- All products must be returned with any unused warranty cards, instruction booklets, cleaning cloths, and cases when applicable.
- The RMA number MUST be written on the outside of the package and/or on the return shipping label. Any return that isn't accompanied by an official RMA# will incur a $15.00 surcharge.
24/7 Support at 1-800-501-4002
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“You have the best prices for designer eyewear. This is my 4th purchase from this company. Great selection of products and easy checkout. Also simple returns & exchanges if not satisfied.”
TIF Spring Hill, FL
